Frequently Asked Questions
Everything you need to know about your Blue Horizon experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring your favorite fitting garment at home and comparing it to our specifications for the perfect fit.
Are your clothing materials sustainably sourced?
Yes, Blue Horizon is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes to minimize our environmental footprint.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay.